When the Chief Engineer of a major Sugar Co-Operative
in Louisiana, reported a "bump" in his low-speed mill
drive (one of four such units on-site), he authorized Philadelphia
Gear Sales Representative Gayle Quinlan to visit and check out the
situation. Prior to the visit, however, the noise became more noticeable
and the customer was forced to shut the unit down.
To accommodate this development, Tony Ellington, from
Philadelphia Gear's Field Service Department, shifted his schedule
and was on-site a day early to check out the problem. Tony had done
some inspection work at the sugar mill the previous year and was
familiar with the equipment. Joined by Quinlan, the two met with
both the Chief Engineer and the plant's General Manager to discuss
how to get the mill running as soon as possible, as well as to determine
if an upgrade was necessary.
The Problem
After a thorough investigation of the available options, the group
agreed that it was not feasible to try and repair the unit before
the current sugar-processing season was over. The bull gear was
damaged, necessitating a long lead-time for repair.
Also, though the original gearboxes had been
designed to run at 800 HP (maximum 1000 HP), the turbines
that they were supporting were upgraded five seasons ago to
run at a maximum of 1800 HP, routinely running at more that
1200 HP since the upgrade took place. This necessitated an
examination of engineering options available to increase these
ratings to an appropriate level - including an immediate change
to the low-speed unit and an eventual change of the high-speed
unit.
The Solution
Quinlan recruited Greg Stephenson, Engineer for Houston Inspect
& Repair operations, and Earl Robinson, Parts Service
Manager in Norristown, to further inspect the mill, and make
recommendations for repair. Upon further analyses, Philadelphia
Gear was able to determine that bull gear could be re-rimmed,
rather than replaced entirely. Two weeks after the initial
visit, the customer received their quote for the repair. Although
the Philadelphia Gear quote was the highest submitted, they
were awarded the repair work for this very critical application.
The attention and sense of urgency that Philadelphia Gear
demonstrated to the customer won their trust and confidence.
Based on the estimate, the following repairs
were scheduled for the customer's low-speed mill drive:
• Inspection of the remaining gears and
bearings once the mill shut down in January; shipment of the
bull gear to Houston for re-rim
• Assessment and quote of any other damage
at that time
• Reinstallation (to be done on-site)
with Ellington's supervision
• Potential upgrade/rebuild of low-speed
unit, including bearings and seals
• Engineering of boxes to handle the upgraded
turbines; replacement of existing competitor unit to match
other Philadelphia Gear units