Philadelphia Gear

Case Studies

Quick Turnaround Time
Helps Plant Save Thousands in Energy Costs

A large plant that produces over 850,000 tons of salt per year in the United Kingdom, contacted the Philadelphia Gear European sales office when their accessory gearbox failed. Due to the extensive power requirements to meet production needs, the facility houses an on-site power plant driven by a large gas turbine that’s connected to a non-Philadelphia Gear brand accessory gearbox. The drive transmits power between a starter (diesel engine) and a turbine, and contains a large integral oil pump that provides lubrication for the entire system. With the drive out of service, the turbine was at a standstill forcing the plant to pull power from the local energy grid to keep production running, a much more costly alternative


A large plant that produces over 850,000 tons of salt per year in the United Kingdom, contacted the Philadelphia Gear European sales office when their accessory gearbox failed. Due to the extensive power requirements to meet production needs, the facility houses an on-site power plant driven by a large gas turbine that’s connected to a non-Philadelphia Gear brand accessory gearbox. The drive transmits power between a starter (diesel engine) and a turbine, and contains a large integral oil pump that provides lubrication for the entire system. With the drive out of service, the turbine was at a standstill forcing the plant to pull power from the local energy grid to keep production running, a much more costly alternative.

To evaluate the problem, a sales representative from the European office was deployed. During visual inspection, discoloration on the #1 and #2 shaft assemblies was discovered, indicating severe damage and the need for a replacement set. He contacted the Southeast Regional Service Center, in Birmingham, Alabama, for an estimated lead time for the repair. They were able to offer a three-week turnaround time, approximately seven to ten weeks shorter than the industry standard. With the plant paying high power consumption penalties and confident that Philadelphia Gear could handle the project, they made the decision to ship the gearbox overseas for an emergency repair at the Birmingham facility.


Pending the arrival of the drive, team members at the Birmingham facility began machining new assemblies and procuring parts. Importing the gearbox to the US facility was a challenge, but the Customer Service team at Birmingham was able to acquire a temporary import bond, to expedite the shipment. Upon its arrival, they immediately began the inspection process. The shop team confirmed the housing configuration and had a new housing remachined to OEM specifications. Further inspection revealed that the #4 shaft assembly was also faulty and was replaced, along with several caps and covers that were missing. With all machining and assembly complete, a magnetic particle inspection (MPI) – a non-destructive testing process for detecting surface and subsurface cracks – was performed on all rebuilt and reused components to ensure structural integrity prior to shipment.

Despite losing three days in transit, and discovering additional problems during the inspection process, the RSC was able to complete the job on-time. After the plant received delivery of the rebuilt drive, the sales representative from the European office went on-site to help supervise the successful startup of the new unit.