PHILADELPHIA GEARS MOKENA FACILITY COMPLETES
ISO-9001 (2000 STANDARD) RECERTIFICATION
Recertification shows Midwest Regional Service
Center's commitment to manufacturing and service excellence
December 28, 2004 (Mokena, IL)
Philadelphia Gear Corporation, a full-service provider of gearing
and power transmission solutions, announces the completion of ISO-9001
(2000 Standard) recertification of its Mokena, Illinois Regional
Service Centers quality management systems standards.
Earlier this year, Philadelphia Gear completed ISO-9001
(2000 Standard) recertification for its corporate headquarters in
Norristown, Pennsylvania, as well as its Southeast Regional Service
Center in Birmingham, AL. The completion of recertification at the
Mokena facility is the second in Philadelphia Gears efforts
to ensure all five of its Regional Service Centers are recertified
under ISO-9001 (2000 Standard).
"Having completed ISO recertification for
our corporate offices, Philadelphia Gear is continuing to
ensure our Regional Service Centers meet those same standards
particularly considering the strong emphasis ISO now
puts on customer satisfaction," says Rod Francis, Director
of Quality for Philadelphia Gear. "ISO recertification
guarantees that each of our Regional Service Centers are operating
at the same high standards, ensuring we provide the same consistent
service for our customers across the country."
ISO-9001 specifies requirements for a quality
management system where an organization:
Needs to demonstrate its ability to consistently
provide product that meets customer and applicable regulatory
Aims to enhance customer satisfaction through
the effective application of the system, including processes
for continual improvement of the system and the assurance
of conformity to customer and applicable regulatory requirements.
"Having an ISO-certified system in place
is critical for gearing service and repair, where the difference
between properly functioning gearing and gear failure can
be one-hundredth of an inch," comments Francis. "Thats
why completing ISO certification is important as we work to
improve the breadth and quality of service offered at Philadelphia
Gears regional facilities."
A founding member of the American Gear Manufacturers
Association (AGMA), Philadelphia Gear offers products and
services found in use worldwide; from conveyor gear drives
used in long wall coal mining operations, to emergency repair
services critical to the power generation industries. The
company serves thousands of customers across the globe from
its regional service and manufacturing facilities in New Castle,
DE; Birmingham, AL; Chicago, IL; Houston, TX; and Los Angeles,
CA. Philadelphia Gear is headquartered in Norristown, PA.
For more information on Philadelphia Gear, call
1-800-766-5120, fax 610-337-5637.