PHILADELPHIA GEAR OFFERS REPLACEMENT PARTS PRICE
Customers can request parts quotes via www.philagear.com
September 4, 2003 (Norristown, PA) - Philadelphia
Gear Corporation, a full-service provider of gearing and power transmission
solutions, announces the online availability of price quoting for
replacement parts through the company's web site, www.philagear.com.
Philadelphia Gear customers can request price quotes
at no cost via the web site's "Parts Quote" section. Price
quotes can be provided for Philadelphia Gear designed parts and
equipment, as well as parts for gearboxes manufactured by other
companies. This new system streamlines the replacement parts ordering
process, reducing customer downtime due to inoperable equipment.
For Philadelphia Gear gearboxes, customers need
only submit their machine's model number, located on the nameplate
in the box labeled "Size/Type." Once they've entered
this information, customers gain access to a detailed technical
drawling and list of all the parts, where they can simply
click on the desired part. This information, along with the
gearbox serial number and customer contact information, is
all that is needed to submit a quote request. Within 24 hours,
a representative from Philadelphia Gear will respond with
a price quote for the necessary parts.
For non-Philadelphia Gear gearing equipment,
customers can submit technical drawings via the web site,
as well as other product-specific information crucial to identifying
replacement parts. Once this information is sent, a representative
from Philadelphia Gear will contact the customer with a quote.
With over 100 years of technical drawings and
other proprietary information in inventory, Philadelphia Gear
is well equipped to handle customers' requests in a knowledgeable
and timely fashion. The new online parts quote system enables
Philadelphia Gear to better serve its growing customer base.
"Philadelphia Gear is continuing to increase
our online presence in an effort to provide our customers
with the most convenient and reliable gearing solutions available,"
says Carl Rapp, President and CEO, Philadelphia Gear Corporation.
"We are excited about the increased speed, efficiency
and overall customer service improvements in parts replacement
our customers will experience with our new online price quote
A founding member of the American Gear Manufacturers
Association (AGMA), Philadelphia Gear offers products and
services found in use worldwide; from conveyor gear drives
used in long wall coal mining operations, to emergency repair
services critical to the power generation industries. The
company serves thousands of customers across the globe from
its regional service and manufacturing facilities in New Castle,
DE; Birmingham, AL; Chicago, IL; Houston, TX; and Los Angeles,
CA. Philadelphia Gear is headquartered in Norristown, PA.
For more information on Philadelphia Gear, call
1-800-766-5120, fax 610-337-5637.