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FOR IMMEDIATE RELEASE
Contact:
Thomas J. Chaump
FCF Schmidt Public Relations
610-941-0395
tchaump@fcfschmidtpr.com

 

PHILADELPHIA GEAR'S BIRMINGHAM FACILITY COMPLETES ISO-9001 (2000 STANDARD) RECERTIFICATION

Recertification shows Regional Service Center's commitment to manufacturing and service excellence

 

June 28, 2004 (Birmingham, AL) - Philadelphia Gear Corporation, a full-service provider of gearing and power transmission solutions, announces the completion of ISO-9001 (2000 Standard) recertification of its Birmingham Regional Service Center's quality management systems standards.

 

Earlier this year, Philadelphia Gear completed ISO-9001 (2000 Standard) recertification for its corporate headquarters in Norristown, Pennsylvania. The completion of recertification at the Birmingham facility is the first in Philadelphia Gear's efforts to ensure all five of its Regional Service Centers are recertified under ISO-9001 (2000 Standard).

 
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"Having recently completed ISO recertification for our corporate offices, Philadelphia Gear is continuing to ensure our Regional Service Centers meet those same standards - particularly considering the strong emphasis ISO now puts on customer satisfaction," says Rod Francis, Director of Quality for Philadelphia Gear. "ISO recertification guarantees that each of our Regional Service Centers are operating at the same high standards, ensuring we provide the same consistent service for our customers across the country."

 

ISO-9001 specifies requirements for a quality management system where an organization:

  • Needs to demonstrate its ability to consistently provide product that meets customer and applicable regulatory requirements, and
  • Aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable regulatory requirements.

 

"Having an ISO-certified system in place is critical for gearing service and repair, where the difference between properly functioning gearing and gear failure can be one-hundredth of an inch," comments Randy Goodson, Operations Manager for the Birmingham Regional Service Center. "This is particularly true for our new facility, as we work to provide the breadth and quality of service offered at Philadelphia Gear's other regional facilities."

 

A founding member of the American Gear Manufacturers Association (AGMA), Philadelphia Gear offers products and services found in use worldwide; from conveyor gear drives used in long wall coal mining operations, to emergency repair services critical to the power generation industries. The company serves thousands of customers across the globe from its regional service and manufacturing facilities in New Castle, DE; Birmingham, AL; Chicago, IL; Houston, TX; and Los Angeles, CA. Philadelphia Gear is headquartered in Norristown, PA.

 

For more information on Philadelphia Gear, call 1-800-766-5120, fax 610-337-5637.

 


 

   
 
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