Leading gear service provider improves upon already
"best in industry" warranty
April 6, 2005 (Norristown, PA)
Philadelphia Gear Corporation, a full-service provider of gearing
and power transmission solutions, is pleased to announce the extension
of its "best in industry" standard warranty.
Philadelphia Gears original standard warranty
covered the first 12 months of operation after installation, even
if the installation took up to six months to complete. The new "best
in industry" warranty has been extended to a full two years
this, despite customer feedback revealing high satisfaction
with the original 12/18-month warranty. The warranty extension is
a reflection of Philadelphia Gears confidence in its quality
maintenance services and systems in place at its five regional service
centers throughout the U.S.
"Extending our standard warranty by an
additional six months is a significant statement in showing
our commitment to customer service," says Carl Rapp,
President and CEO, Philadelphia Gear Corp. "We know our
original standard warranty was already the best in the industry
extending it to a full two-year warranty only serves
to separate us that much more from our competitors, providing
our customers with a commitment to quality beyond their own
For more than a century, Philadelphia Gear has
combined innovative engineering, expert manufacturing and
technical field services to provide world-class gearing solutions
and power transmission services through its five regional
service centers. Each of these centers draw from 100-plus
years of proprietary gearing information, allowing Philadelphia
Gear to provide consistent quality service from coast to coast.
A founding member of the American Gear Manufacturers
Association (AGMA), Philadelphia Gear offers products and
services found in use worldwide; from conveyor gear drives
used in long wall coal mining operations, to emergency repair
services critical to the power generation industries. The
company serves thousands of customers across the globe from
its regional service and manufacturing facilities in New Castle,
DE; Birmingham, AL; Chicago, IL; Houston, TX; and Los Angeles,
CA. Philadelphia Gear is headquartered in Norristown, PA.
For more information on Philadelphia Gear, call
1-800-766-5120, fax 610-337-5637.