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FOR IMMEDIATE RELEASE
Contact:
Thomas J. Chaump
FCF Schmidt Public Relations
610-941-0395
tchaump@fcfschmidtpr.com

 

PHILADELPHIA GEAR EXTENDS
STANDARD WARRANTY

Leading gear service provider improves upon already "best in industry" warranty

 

April 6, 2005 (Norristown, PA) – Philadelphia Gear Corporation, a full-service provider of gearing and power transmission solutions, is pleased to announce the extension of its "best in industry" standard warranty.

 

Philadelphia Gear’s original standard warranty covered the first 12 months of operation after installation, even if the installation took up to six months to complete. The new "best in industry" warranty has been extended to a full two years – this, despite customer feedback revealing high satisfaction with the original 12/18-month warranty. The warranty extension is a reflection of Philadelphia Gear’s confidence in its quality maintenance services and systems in place at its five regional service centers throughout the U.S.

 
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"Extending our standard warranty by an additional six months is a significant statement in showing our commitment to customer service," says Carl Rapp, President and CEO, Philadelphia Gear Corp. "We know our original standard warranty was already the best in the industry – extending it to a full two-year warranty only serves to separate us that much more from our competitors, providing our customers with a commitment to quality beyond their own expectations."

 

For more than a century, Philadelphia Gear has combined innovative engineering, expert manufacturing and technical field services to provide world-class gearing solutions and power transmission services through its five regional service centers. Each of these centers draw from 100-plus years of proprietary gearing information, allowing Philadelphia Gear to provide consistent quality service from coast to coast.

 

A founding member of the American Gear Manufacturers Association (AGMA), Philadelphia Gear offers products and services found in use worldwide; from conveyor gear drives used in long wall coal mining operations, to emergency repair services critical to the power generation industries. The company serves thousands of customers across the globe from its regional service and manufacturing facilities in New Castle, DE; Birmingham, AL; Chicago, IL; Houston, TX; and Los Angeles, CA. Philadelphia Gear is headquartered in Norristown, PA.

 

For more information on Philadelphia Gear, call 1-800-766-5120, fax 610-337-5637.

 


 

   
 
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