PHILADELPHIA GEAR APPOINTS
MANAGER FOR EASTERN SERVICE CENTER
Former Customer Service Director brings client
to Delaware facility
March 1, 2004 (Norristown, PA) - Philadelphia
Gear Corporation, a full-service provider of gearing and power transmission
solutions, announces the promotion of Richard Chrzanowski to the
position of General Manager for Philadelphia Gear's Eastern Region
Service Center in New Castle, DE. Chrzanowski will oversee the implementation
of Philadelphia Gear's aftermarket suite of services for its customer
base, extending from Maine to North Carolina.
Chrzanowski joined Philadelphia Gear in 1996 as an
Operations Manager for the company's Bevel Gear division. He was
quickly promoted to Director of Customer and Field Service out of
Philadelphia Gear's Norristown, PA office, where he helped lead
an internal effort to increase customer response times in relation
to quote development, contracts and pricing, and on-time delivery.
"So much of the success of our regional
maintenance and repair service is based on our ability to
quickly identify and respond to the needs of our customers
in the field," comments Carl Rapp, President and CEO,
Philadelphia Gear Corp. "As Customer Service Director,
Rich showed the ability to work with customers to meet their
repair needs. I'm confident his success in our Norristown
office will translate to his new role as General Manager for
our Eastern Service Center."
Chrzanowski's promotion is the latest step in
Philadelphia Gear's Regional Service Center staffing reorganization,
shifting to a more customer-oriented service focus. "The
goal of this reorganization is to put in place a more operations-oriented
team that will work more closely with our customer base,"
Prior to joining Philadelphia Gear, Chrzanowski
spent 10 years with the Crane Company, where he held numerous
positions in engineering and product management. A 1985 graduate
of the Pennsylvania State University (B.S., Mechanical Engineering),
Richard Chrzanowski resides in Warrington, PA with his wife
Sue, and their two daughters.
A founding member of the American Gear Manufacturers
Association (AGMA), Philadelphia Gear offers products and
services found in use worldwide; from conveyor gear drives
used in long wall coal mining operations, to emergency repair
services critical to the power generation industries. The
company serves thousands of customers across the globe from
its regional service and manufacturing facilities in New Castle,
DE; Birmingham, AL; Chicago, IL; Houston, TX; and Los Angeles,
CA. Philadelphia Gear is headquartered in Norristown, PA.
For more information on Philadelphia Gear, call
1-800-766-5120, fax 610-337-5637.